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Search our documentation, guides, and FAQs to find answers quickly.
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Help Categories
Membership Management
Adding members, roles, profiles, and the member portal.
12 articles
Accounting & Finance
Chart of Accounts, ledger entries, reports, and budgets.
18 articles
Online Payments
Setting up payment pages, Mobile Money, and tracking payments.
14 articles
Event Ticketing
Creating ticket pages, QR codes, and check-in.
9 articles
Events & Meetings
Creating meetings, RSVPs, and attendance tracking.
10 articles
Reports
Generating and exporting membership, finance, and event reports.
8 articles
Account & Settings
Club setup, user management, subscriptions, and billing.
7 articles
Communication
Announcements, bulk messaging, and email notifications.
6 articles
Common Questions
Go to Users → find the member → click Edit → set a new password. The member will be notified by email. Members can also reset their own password from the login page.
Navigate to Meetings → select the meeting → click Record Attendance. You can mark each member as Present, Absent, or Apology. Members can also self-register via the Member Portal.
Go to Finance → Reports. Choose your report type (Income Statement, Trial Balance, Balance Sheet, or General Ledger), set the date range, and click Generate PDF.
Ensure your PayLink API credentials are correctly entered in your club settings. Check that the payment page is set to Active. Contact support if the issue persists.
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